A Covid-19 update for our P*A*W*S clients,
As most of you are aware, there is a stay-at-home order for the state of PA through April 30th. P*A*W*S is considered an essential business, and we will available during this time. However, we are instructed to continue not seeing any routine visits—which includes wellness checks, vaccinations (rabies vaccines may be an exception—check with us if your pet is due), nail trims, dental cleanings, spays/neuters, etc. Reminders are sent automatically–please hold off on scheduling until after April 30th. The purpose of the order is two-fold—to conserve supplies such as masks & gloves and to limit contact with others as much as possible.
P*A*W*S is adhering to these recommendations and have also decided to limit our hours during this time. We will be open from 8 AM to 3 PM Monday through Thursday and closed on Fridays. If the stay-at-home order is lifted on April 30th, we plan to resume our normal hours.
We will continue to mail out medications and be available by telephone, email, & text when we are open. We are currently looking into setting up a telemedicine platform called Teletails. Once this is up and running, we will forward instructions on its use.
If you have a pet that needs to be seen and you have any signs of Covid-19 including coughing, fever, or difficulty breathing, or if you are in quarantine because of a possible or known exposure, please call the office ahead of time so we can discuss how to safely proceed.
I have been checking my temperature every morning. If I develop a fever or any signs of Covid-19, I will cancel all appointments and self-quarantine until I am cleared by my physician to again work. I am wearing a mask during client interactions.
We enacted several changes to our routines as mentioned in our last update. We have been following those for the last couple of weeks and will continue to until it is deemed to be safe by the experts. As a reminder:
- We will not be coming into your homes. Please bring your pet outside to meet us. If you need to use our cat carrier, let us know in advance. We will spray the carrier down with disinfectant before and after use.
- We are not allowing any clients into the van.
- We will go over your pet’s history and clinical signs outside (while maintaining a 6 foot separation) or over the phone.
- We will call you when your pet is finished being examined to discuss our recommendations.
If your pet has reached their end of life and it is time for euthanasia, we will discuss the best way to perform this service to make you and your pet the most comfortable. We will make exceptions to the above rules as long as we can do this safely for everyone.
PETS remains open 24-7 for emergencies. If you need to take your pet there, they are asking that you call ahead at 717-295-7387. They are doing curb-side pickup of the pet while you wait in your vehicle to keep everyone involved healthy.
This continues to be an ever-changing situation, and we will provide updates as needed. You can find these on our facebook page https://www.facebook.com/PAWS.Mobile.Vet.Care/ and website https://p-a-w-s.com/ .
Stay safe! Wash your hands, stay home, and practice social distancing!